Uptime brings together the capabilities of our Modern Workplace offerings in one place. Our consumer-like, user friendly platform provides the foundation for a centralized, personalized and optimized employee experience. Employees can easily manage services for any devices they are using and quickly refresh their technology through a self-service marketplace. An integrated, AI driven digital assistant provides 24x7 help, including directly fulfilling requests, while predictive and proactive analytics resolve issues before they surface. Employees can also use the platform to give feedback on their technology experiences that you can act on.
By enabling the next generation of employee focused outcomes, you'll be able to improve the employee experience, increase employee productivity and optimize your technology investments. You'll see an increase in user satisfaction for incidents and first-time fixes, and significant annual savings for support services.
Give your employees the power to work from anywhere and on any device, while managing, securing and delivering a rich experience across devices and apps.
Empower employees with the ability to work on any device and access applications and data seamlessly and securely. This provides increased mobility and flexibility.
Tech-savvy employees demand a better workplace experience, including modern devices, access to the best applications and a personalized workplace experience. Traditional device management is too complex, resulting in long wait times, a cumbersome approval process and outdated technology, as well as employees who are less engaged, satisfied and productive.
TURRION’S Modern Device Management gives employees a consumer-like experience to choose the device, data and applications they need to do their job. We also help businesses define the unique needs of employees based on their job function or role to align their hardware, software and process requirements. This ensures they have the right tools to work efficiently and collaborate effectively from day one.
When employees need to update their tools and access new software, they can do it easily through a personalized, self-service marketplace. They work seamlessly and securely, and can easily switch between devices or virtual desktops on the go.
Address the entire device life cycle with an optional Device as a Service model that includes procuring, financing, provisioning, managing, securing and supporting devices and applications. Gain greater flexibility with our managed, end-to-end virtual desktop infrastructure and application service available in the cloud, on premises or using a hybrid model. In addition, simplify and secure processes and workflows with our managed print services, all while increasing efficiency.
How we work has changed dramatically: we’re now more mobile and global; we use BYOD, we access our workflow across complex and unsecured connections such as WiFi hotspots and other access points. Regardless of location or connection, an easy to manage and configure secure remote working solution is a key driver of organizational success and data protection. Nowadays a diverse number of different devices need to be supported.
Enable your employees to connect and collaborate for greater productivity from anywhere, using next-generation voice, video and web conferencing, as well as traditional unified communications. With virtual world technologies, you can use the metaverse to build communities, conduct training and hold events.
Employee collaboration and productivity are top of mind for many business leaders. To foster collaboration, you need the right tools and connectivity to help employees work securely and reliably.
Intelligent Collaboration services provide new ways of working, connecting and collaborating. Modernizing existing tools and applications to collaboration-rich solutions empowers employees to do their jobs efficiently and collaborate effectively and safely wherever they are.
We combine traditional unified communications services, workplace networks and next-generation voice, video, web conferencing and meeting rooms, immersive collaboration in the metaverse, and mixed reality capabilities that free employees to work together in new ways.
Intelligent Collaboration services help drive use and adoption of important collaboration tools for the augmented workplace, including Microsoft 365 and Teams, Google Workspace, mixed reality services and the metaverse. We help you accelerate time to value from the start and rationalize your employee collaboration tools to lower costs and minimize overlapping capabilities. In addition, we help you take reasonable precautions to protect the health and safety of employees and site visitors at company facilities.
Manage and optimize licensing for cloud and hybrid environments, and drive software cost optimization, control and compliance.
Businesses face significant challenges managing hardware and software assets across the IT estate. Cloud and evolving licensing models and agreements are increasing licensing complexity, resulting in rising costs. This growing complexity has also increased the risk of noncompliance and the difficulty of accurately reporting on entitlements and consumption.
TURRION Workplace Asset Management helps you manage all assets centrally and at lower cost. We save you valuable time and resources by acting as a single partner across the license estate. Our software licensing and IT asset management experts make sure your IT asset estate is compliant and consistently managed. We reduce cost through license harvesting, pooling and reuse.
As a trusted partner, we guide you through contract analysis, acquisition, reporting, renewal and complex enterprise licensing use cases, including procurement, management, retirement and disposal of hardware.
Optimize your workplace and reduce costs with our automated service request platform, providing self-service and automated fulfilment from request to deployment.
Enable employees to complete tasks, resolve issues and answer questions quickly and easily, so they can focus on their work, not IT. This ensures your employees can access the tools, support and data they need from wherever they get their work done.
With more people working remotely, businesses are experiencing an increased demand for IT support driving up costs and requiring considerable time and resources. More support interactions also mean more downtime while employees await resolution. To provide a better employee experience and give employees the timely help they need, at an optimal cost, you need to continuously improve IT support services.
TURRION Digital Support Services empower employees with a consumer-like, personalized experience to resolve issues quickly and get more work done. Employees can select the IT support option best-suited to their needs, using digital support tools that are underpinned by automation and analytics to reduce manual processes. This turns support services into an important driver that fuels business growth, rather than a high-priced cost center.
Employees easily and intuitively engage with IT support, whether they are leveraging one of TURRIONS centers, kiosks, IT vending lockers and machines, or digital assistants.
To help employees work without disruption, we provide predictive and proactive analytics that resolve issues before productivity is compromised.
We help you reduce the overall cost of workplace support and empower your employees to focus on their work, not IT support.
Businesses which are investing in new technology need to consider that successful remote collaboration often requires more than anticipated. Factors like internal storage capacity, core processor speed and power, among others, all impact a remote employee’s work environment. However, connectivity is one of the key considerations. Employees must be issued with devices that feature the latest WiFi network support, Bluetooth capabilities, and HDMI and USB ports. Moreover, they need a reliable camera, quality audio and reduced fan noise for smooth team video calls. The pandemic has provided a unique opportunity for business leaders to re-imagine their future operations and employee experiences. Almost half of employees will likely work remotely at least part of the time after COVID-19 pandemic. For many, the move to remote working has been both a challenge and a success. It has unearthed new ways of achieving collaboration, but also reinforced that teamwork must be central to any organization’s strategy moving forward.
COVID-19 has changed the way we see the need for collaboration, which now has become vital for businesses, who have had to rapidly embrace remote working. Technology has been key to this transformation. In response to this growing reliance on video conferencing for collaboration, there has been a rise in demand for laptops and notebooks. Businesses are seeking to equip themselves with the right tools to facilitate effective home working. There has been a surge of almost one third in year on-year demand for these devices across the world.
Connect, collaborate and innovate anytime, anywhere on any device with modern workplace solutions.
Transform from data center to cloud-to-edge with TURRION and VMware
Modernize and achieve tangible cloud and modern workplace business results with DXC and Microsoft.
Redefine the workplace using best-of-breed technology to engage and inspire your people.